Privacy Policy
Couplesgo respects your privacy and takes your online safety seriously. To better protect your privacy, and to explain you what information we collect we have provided the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.
Thank you for accessing the website of Couplesgo.com (all references to “us” and “our” refer to Couplesgo.com). We respect your privacy and want you to know about the policies we have in place to protect your personal information.
This Privacy Policy explains:
How we collect, use, and (under certain conditions) disclose your personal information.
The steps we have taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your personal information.
This Privacy Notice applies only to this website and does not necessarily apply to personal information we collect from you offline. Please see the section on Offline Collection, Use and Disclosure of Information details. We are not responsible for the content or privacy practices on any website other than Couplesgo.com to which this Site links or that links to our website.
By visiting our Site, you accept the practices described in this Notice.
How Couplesgo.com collects information about me?
How Couplesgo.com use my personal information?
How cookies and other web technologies are used to collect information?
Does Couplesgo.com ever give out my personal information?
Is information Couplesgo.com collects about me secure?
Are children allowed to use Couplesgo.com?
How does Couplesgo.com use and disclose information collected from me offline?
Where can I find updates to this policy?
How does Couplesgo.com collect information about me?
We collect information from Site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:
- Record and quickly bring up information you have given previously
- Help you quickly find information on our products and services
- Create content that is relevant to you
- Alert you of our new information, products and services
Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number and email address. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and shipping as well as to communicate with you about your order and our site.
Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by Couplesgo.com is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.
Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
Product Reviews: We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.
How does Couplesgo.com use cookies and other technology to collect information?
Cookies are small pieces of information that your Internet browser stores as text files on your computer's hard drive. Most browsers accept cookies by default, but setting your browser to refuse cookies or remove them from your hard drive will prevent you from using parts of this Site. Couplesgo.com uses cookies to
- speed up navigation
- track site usage
- recognize users and user access privileges
- enable selection and purchase products on this Site record your browsing activity and purchases
Our website cookies do not and cannot infiltrate a users hard drive to gather any confidential information.
Any electronic image on the Site, such as an ad banner, can function as a web beacon. We may use content or ads from third-party advertising companies that may use cookies and web beacons to measure web page visits or amount of products purchased.
Any information these third parties collect via cookies and web beacons is not linked to any personal information we collect.
How does Couplesgo.com use my personal information?
Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.
Communication with You: We will use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with Couplesgo.com regarding orders placed. We may send you a confirmation email after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter and special offers. You can unsubscribe or opt out of future emails at any time.
Does Couplesgo.com ever give out my personal information?
We do not sell or disclose your personal or financial information to anyone, except in the following specific situations:
Third-party service providers: Like most catalog and Internet wholesalers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as EMS and CHINAPOST in order to guarantee delivery of your orders.
Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption.
How does Couplesgo.com secure information collected about me?
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:
- Safeguarding all financial transactions done through Site with Secure Sockets Layer ("SSL") encryption
- Granting only employees who are providing a specific service access to your personal information
- Working only with third-party service providers who we believe adequately secure all computer hardware.
While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline.
What choices do I have regarding Couplesgo.com collection of my information?
You can choose to:
- Correct or update your personal information
- Stop receiving mail to your email address
- Disable your account to prevent any future purchases through that account
To correct or update your personal information, log in to My Accounts and submit a request through the online Customer Service.
To unsubscribe from emails you receive from Couplesgo.com, please inform us through email ([email protected]) or you can ask on Live Support available on our website.
How does Couplesgo.com use and disclose information collected from me offline?
As Couplesgo.com collects most information through our Site, this Privacy Policy applies only to online collection of personal information.
We also protect all personal information that is collected from you offline, such as through phone calls. If we contact you by telephone regarding an order or payment, we will ask only for the personal information needed to place your order or resolve your issue.
This Policy does not attempt to cover all possible offline methods of collecting or using personal information, however, we will treat any offline collection, use, or disclosure of personal information in a manner consistent with our online practices.
Where can I find updates to this policy?
To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Notice on this Site and encourage you to review this Privacy Notice from time to time. Please contact us with any questions about the Privacy Notice.
Contact Information:
Service Tel: +86 152-5915-5714
Service Email: [email protected]
Company Address: Room 605,No.10, Jinzhou North Road, Cangshan District, Fuzhou, Fujian, China